Local police must take your report
A suspected identity theft victim may contact the local police where they live, “which shall take a police report of the matter and provide the complainant with a copy.”

Sources checked October 29, 2026 · Brillant Enterprises
A hard inquiry stays on your report for up to two years. You cannot remove one you authorized. You can dispute one you never authorized, and the bureau has 30 days to investigate.
What can come off
A hard inquiry is a record that a company pulled your credit report. If you applied, the record is true. A true record stays, even if the lender turned you down.
The law protects you from records that are not true. An inquiry can be challenged when it is inaccurate, when you never authorized it, when it came from identity theft, or when the company had no legal reason to pull your report.
The CFPB puts it plainly: you generally cannot have accurate negative information removed. It also warns that anyone who claims otherwise is probably running a credit repair scam.
Sort your inquiries
Your report lists each company that pulled it and the date. Many reports also list a mailing address and phone number. Write down every name you do not recognize.
| What you see on the report | Status | Why | What to do next |
|---|---|---|---|
| A lender you never applied with, after someone used your identity | Can be disputed | It came from identity theft. With an FTC Identity Theft Report, the bureaus must block it (15 U.S.C. 1681c-2). | Report it at IdentityTheft.gov, place a fraud alert, then ask each bureau to block it. |
| A company that pulled your report with no reason the law allows | Can be disputed | The FCRA lists the only purposes for pulling a report (15 U.S.C. 1681b). A pull outside them should not be there. | Ask the company in writing why it pulled. Dispute it with the bureau that shows it. |
| A duplicate, a wrong date or an inquiry that belongs to someone else | Can be disputed | It is inaccurate. The bureau must investigate and correct or delete what it cannot verify (15 U.S.C. 1681i). | Dispute it with the bureau and the company named on the inquiry. |
| An application you made, whether you were approved or denied | Usually stays | Experian says a legitimate hard inquiry cannot be removed. It falls off after two years. | Leave it. Its score effect fades; FICO Scores count only the last 12 months. |
| A name you do not recognize from an application you did make | Usually stays | Experian notes a store card can show the bank behind it, not the store's name. | Call the number listed with the inquiry before you dispute it. |
| Your own checks, prescreened offers and reviews of accounts you already have | No score effect | These are soft inquiries. The CFPB says only you see them, and they do not affect your scores. | Nothing to do. Checking your own report never hurts it. |
Sources: Experian (February 25, 2026), CFPB on credit inquiries, myFICO and the FCRA sections named in each row.
Hard vs. soft inquiries
The CFPB defines an inquiry as a request to look at your credit report. A hard inquiry usually happens after you apply for credit. Lenders who buy your report can see it.
A soft inquiry does not affect your scores. Only you see soft inquiries when you read your own report. Experian adds that a rental check can be either kind, so ask the landlord first.
One hard inquiry has a small effect. myFICO says it takes less than five points off most people's FICO Scores. It can matter more with few accounts or a short credit history.
Permissible purpose
Section 1681b of the Fair Credit Reporting Act opens with a closed list. A bureau may give out your report “under the following circumstances and no other.”
“A person shall not use or obtain a consumer report for any purpose unless— (1) the consumer report is obtained for a purpose for which the consumer report is authorized to be furnished under this section…”
Getting someone's report under false pretenses is a federal crime. Under 15 U.S.C. 1681q, a person who knowingly and willfully does it can be fined, imprisoned for up to 2 years, or both.
You also have the right to know who looked. Section 1681g requires the bureau, on request, to identify everyone who pulled your report in the past year. For job checks, the period is two years. On request, it must also give their address and phone number.
Unauthorized inquiries and identity theft
Experian notes that a store card can show the bank behind it, not the store. Call the number listed with the inquiry and ask what application it came from.
Use the form at IdentityTheft.gov or call 1-877-438-4338. You get an FTC Identity Theft Report and a recovery plan.
The bureau you contact must tell the other two. An initial alert lasts one year. With an FTC report or police report, an extended alert lasts seven years. Both are free (FTC).
A freeze is free to place and lift. Under 15 U.S.C. 1681c-1, a bureau must place it within 1 business day of a phone or online request, or 3 business days by mail.
Send proof of identity, your Identity Theft Report, the items to block and a statement they are not yours. The bureau must block them within 4 business days of receiving these (15 U.S.C. 1681c-2).
New Jersey law says your local police department shall take the report and give you a copy, even if the crime happened elsewhere (N.J.S.A. 2C:21-17.6).

Credit bureau phone numbers
These are the numbers IdentityTheft.gov lists, read October 29, 2026. For free reports from all three bureaus, it lists 1-877-322-8228.
| Bureau | Fraud alerts and freezes | Identity theft letters (mail and phone) |
|---|---|---|
| Equifax | 800-685-1111 | P.O. Box 105069, Atlanta, GA 30348-5069; 1-800-525-6285 |
| Experian | 888-397-3742 | P.O. Box 9554, Allen, TX 75013; 1-888-397-3742 |
| TransUnion | 888-909-8872 | Fraud Victim Assistance Department, P.O. Box 2000, Chester, PA 19016; 1-800-680-7289 |
Dispute an inquiry that is wrong
Not every bad inquiry is fraud. Some are duplicates, wrong dates or another person's record. Dispute those with the bureau that shows them and with the company named on them.
Under 15 U.S.C. 1681i, the bureau must reinvestigate for free within 30 days of your notice. If the item is inaccurate, incomplete or cannot be verified, the bureau must promptly delete it or correct it.
The FTC says the bureau must send the results in writing. If your dispute changes the report, you also get a free copy.
How long inquiries show
The bureaus and FICO agree on the reporting period. Here is what each source says.
| Source | On your report | In your scores |
|---|---|---|
| Experian | Up to two years | FICO counts the last 12 months; VantageScore can count 24. The effect usually lasts a few months. |
| Equifax | May stay two years | Tends to affect scores for one year |
| myFICO | Up to two years | FICO Scores are affected for a year |
Rate shopping
Comparing lenders for one loan should not stack up damage. The CFPB says lenders realize you are only going to buy one home.
Because the window depends on the score version, myFICO suggests shopping within a focused period such as 14 days.

Before a mortgage or car loan
The CFPB says to avoid applying for a credit card, car loan or other loan right before or during the mortgage process. It also says to check your report for errors now and fix them early.
Experian suggests avoiding new credit for six months to one year before a major loan. If you froze your credit, the FTC suggests asking which bureau the lender uses and lifting the freeze only there.
Buying a home is a bigger plan than inquiries alone. Our guide to fixing your credit to buy a house covers the rest.
New Jersey
Three rules below are New Jersey statutes. The fourth is federal Regulation F. All were read October 29, 2026. This guide is educational and is not legal advice.
A suspected identity theft victim may contact the local police where they live, “which shall take a police report of the matter and provide the complainant with a copy.”
A creditor may not deny credit, or cut a credit limit, solely because you were an identity theft victim. You show a police report or an FTC identity theft affidavit. Other lawful reasons still apply.
A suit “for recovery upon a contractual claim or liability” must start “within six years next after the cause of any such action shall have accrued.” A suit for breach of a contract for sale of goods “must be commenced within four years.”
Once that limit passes, the debt is time-barred. Federal Regulation F says a debt collector “must not bring or threaten to bring a legal action” to collect it.
If a company in New Jersey pulled your report without a lawful reason, or will not fix a record, you can file a consumer complaint with the NJ Division of Consumer Affairs. It takes complaints online, or on a printable form by mail with copies of your documents.
Where Brillant Credit fits
Brillant Credit is a Montclair-based credit repair service working with clients across New Jersey. The work starts with all three reports. Inquiries, accounts and collections that are inaccurate, unauthorized or cannot be verified are disputed with the bureaus and the companies that reported them. Then we check fresh reports and work on rebuilding.
An inquiry from an application you made is a fact, and it stays. No one, including Brillant Credit, can promise a deletion, a score change or a timeline. You can dispute errors yourself for free, as this page shows.
Related guides:
Hard inquiry questions
Each answer comes from the law or the bureau and FICO pages linked on this page. This guide is educational and is not legal advice.
Only some. A hard inquiry from an application you made stays for up to two years, and Experian says a legitimate one cannot be removed. An inquiry you never authorized, one from identity theft, or one that is simply wrong can be disputed. The credit bureau then has 30 days to investigate, and it must delete or correct what it cannot verify.
Up to two years, according to Experian, Equifax and myFICO. FICO Scores only count inquiries from the last 12 months. Experian says VantageScore models can consider inquiries from the last 24 months, but the effect usually fades within a few months.
No bureau or scoring company publishes a hard limit. myFICO says one more inquiry takes less than five points off most people's FICO Scores, and that new credit is 10% of the score. It also says people with six or more inquiries can be up to eight times more likely to declare bankruptcy than people with none. That is why many inquiries close together can worry a lender.
Less than people fear. The CFPB says multiple mortgage credit checks within 45 days are recorded as a single inquiry. myFICO says FICO Scores group mortgage, auto and student loan inquiries made within 14 days on older versions, or 45 days on newer ones. FICO Scores also ignore those inquiries for the 30 days before scoring. Credit card and personal loan applications are not grouped this way.
First call the company listed with the inquiry; Experian notes a store card can appear under its bank's name. If it is fraud, report it at IdentityTheft.gov or 1-877-438-4338. Place a free fraud alert with one bureau. Then send each bureau your FTC Identity Theft Report and ask it to block the inquiry. The bureaus must block it within 4 business days of receiving the required papers.
IdentityTheft.gov lists these numbers for fraud alerts and freezes: Equifax 800-685-1111, Experian 888-397-3742 and TransUnion 888-909-8872. For free credit reports from all three, IdentityTheft.gov lists 1-877-322-8228.
Section 609 of the Fair Credit Reporting Act, 15 U.S.C. 1681g, gives you the right to see what is in your file, including who pulled your report in the past year. It is a disclosure right. The dispute right is in Section 611, 15 U.S.C. 1681i: the bureau must investigate within 30 days and delete or correct what is inaccurate, incomplete or cannot be verified. No letter format can make the bureaus delete accurate information.
It depends on the whole report, so no one can answer it for you in advance. myFICO says payment history makes up 35% of a FICO Score, and new credit, which includes inquiries, makes up 10%. Our collections guide covers what can and cannot come off.
myFICO says base FICO Scores run from 300 to 850, and a good FICO Score is generally 670 or above. Scores of 740 and above are called very good, and 800 or higher exceptional. Lenders set their own cutoffs.
No. The CFPB says your own requests for your credit reports are soft inquiries. They are shown only to you and do not affect your credit scores.
Not for accurate ones. The CFPB says you generally cannot have accurate negative information removed, and that there is no reason to pay someone to dispute inaccuracies, because you can do it for free. Paid help makes sense only if you want someone to review all three reports and handle disputes the facts support. Brillant Credit does not promise any deletion, score change or timeline.
Sources
Written by Brillant Enterprises LLC for New Jersey consumers. Laws and bureau policies change; this page is educational and is not legal advice.
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